**Privacy Policy**
**Data Protection Summary**
We kindly ask our visitors to carefully read this document before sharing their personal data with us. By visiting our websites, guests agree to the practices described in this policy document.
This user data protection summary describes the collection and use of information and personal data in accordance with the GDPR (General Data Protection Regulation) and/or in accordance with our laws and regulations.
Casa Rural Mailan reserves the right to change the privacy policy from time to time, and guests who frequently visit our website should check a privacy policy and terms of use to learn about recent changes.
**Personal Information Collected by Casa Rural Mailan**
We collect information about you for 2 reasons: first, to process your reservation, and second, to provide you with the best possible service. The type of information we will collect about you includes:
- Your name - Address
- Phone number
- Email address
- Location data
- Credit card information (these numbers are not stored in any online database)
Guests have the right to modify or restrict (stop any activity) the processing of their personal information for any marketing-related activity. Guests can unsubscribe from our database using the "Unsubscribe" option at the bottom of our online email footers, or by sending an email to casaruralmailan82@gmail.com.
**How Does Casa Rural Mailan Share Personal Information Collected from Its Guests, Including with Third Parties?**
To ensure that you enjoy the same level of service throughout the Property, we may share your personal information with Property staff and employees responsible for providing you with such services. In doing so, our property will ensure that guests' personal information is handled in accordance with this policy.
- If a corporate credit card is used, billing information may be shared with the employer.
- With third parties: - We may use third-party service providers to provide certain products and services such as credit card billing, reservation services, call center services, mass mailings, for which it is necessary to provide personal information. These parties are contractually prohibited from using personal information for purposes other than those specified by the Property. We may provide non-personal information to certain service providers for them to use in aggregate in order to fulfill their contractual obligations to us. The property expressly prohibits the sale or transfer of any information to any party outside the Property by such service providers.
- The property, with or without notice to its customers, may have to share some customer information in order to comply with applicable laws or respond to governmental investigations or requests from public authorities or to comply with a valid legal process, to protect the rights, privacy, security, or property of the company, its customers, employees, or the public, or to enable us to exercise available remedies or limit the damages we may suffer or to respond to an emergency.
**Non-Personal or Anonymous Information Collected**
Information that does not personally identify a guest is referred to as non-personal or anonymous information. When guests visit and interact with our website or with third parties with whom The Property has contracted to provide services, non-personal information such as the list of web pages visited by the guest may be collected. Technology, such as cookies, may be used to deliver content based on guest preferences, to assist them in processing their reservations, or other requests.
Although this cannot be used to reveal their identity, this information will identify the browser used by guests to our servers when they visit our site. Guests can delete cookies at any time from a computer by clearing them using their browser. From time to time, we may allow third-party advertisers to advertise on our websites. These third-party advertisers may use technologies such as cookies, pixel tags to track which ads the guest's browser has viewed and which pages of the site they may have visited.
The Property has no control over the use of this technology or the resulting information and is not responsible for the actions or policies of such third parties.
**Disclosure of Information**
We may disclose your Personal Data when we believe it is necessary or appropriate
1. under applicable law, including laws outside your country of residence;
2. to comply with a legal process
3. to respond to requests from public and government authorities, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes;
4. to enforce our terms and conditions;
5. to allow us to exercise available remedies or limit the damages we may suffer.
**Security of Personal Data**
We collect/store your personal data through our website; however, we also collect and use your personal information when you visit or stay at our Property or request any of our services. This data is for internal use only, and we do not share it with anyone. For any inquiries related to data privacy/security, feel free to contact us at casaruralmailan82@gmail.com or call us at: 690266201.
**GENERAL TERMS**
1. Meetings or parties of any kind are not allowed in the room. The Property reserves the right to evict any additional occupants in the room.
2. This reservation is non-transferable.
3. In case of a no-show, the amount of one room night (including any applicable government tax) will be charged to the credit card provided at the time of booking or as per the revised conditions of the reservation based on the offer.
4. The property reserves the right to expel guests from the property due to their behavior or for any other safety or medical reason. This applies in particular if Guests do not respect the instructions given by the Property's employees, express themselves in a discriminatory manner, harass, or endanger other guests.
5. Guests are not allowed to compromise the health, safety, and protection aspects of the Property at any time.
6. Guests are required to present an original identification document upon arrival at the Property.
7. Special offer conditions will apply to respective bookings, and in case of conflict, the conditions of such special offers will prevail.
8. In case of conflict in the actual invoice provided to you after the receipt of services, the terms of the invoice will prevail.
9. The Guest must maintain proper order and hygiene. The Guest must respect the safety and hygiene advice provided by the Property at all times and avoid infringing them. The Guest shall be solely responsible for any such infringement identified.
10. All Property assets and valuables must be properly maintained and must not be damaged or destroyed. The Property has the discretionary power to impose any charge in the future if it is clearly demonstrated that such damage/destruction of Property assets (both movable and immovable) has been carried out or caused by the Guest.
11. If you have any allergies, sensitivities, or intolerance to, but not limited to: a fabric, material, cleaning product, or particular food, it is the responsibility of the guest to inform the Property management before arrival.
12. You can store your valuables in a safe in your room, or the property can store them if requested. The Property is entitled to charge a fee for storing these items.
13. In case the items you wish to store are exceptionally valuable, you must notify the Property before storing them. The Property may refuse to store such valuable items.
14. The management and staff work hard to provide a safe environment. We do our best to maintain a safe environment and ask our guests to do the same. The Property is not responsible for personal belongings that are lost, stolen, or misplaced while on the premises due to the acts and omissions of the guests themselves.
15. Lost items on the premises are recorded and stored in a secure location. Subsequently, items are either disposed of or donated to charities. The property is not responsible for contacting individuals regarding lost items. Perishable items retrieved from rooms after checkout are only retained until the close of business for that day.
16. Claimed items may be collected at the property with valid identification or alternatively, the property can arrange shipping on behalf of the guest at their expense.
17. The Company reserves the right to change these terms and conditions at any time without prior notice. In the event of any change, the revised terms and conditions will be immediately posted on this website. Please check the latest information posted here to be informed of any changes.
18. We make every effort to ensure that booking arrangements are satisfactory; however, the Property accepts no liability for any economic or other losses, travel delays, injuries, damages, additional expenses, or inconvenience caused directly or indirectly by events beyond our control. These include, but are not limited to, flight delays or cancellations, civil unrest, vehicle defects, strikes, thefts, acts of terrorism, natural disasters, wars, fires, floods, acts of God, actions by the Government or any other authority, changes in government regulations, accidents, or machinery or equipment failures or maintenance requirements, or industrial action.
19. Airport transportation is provided as an ancillary service, and the Property is not responsible for what may happen to guests during such transit.
**GENERAL PROVISIONS**
1. By proceeding with the reservation, you agree and acknowledge that if the reservation is accepted by the Property, your subsequent stay will be subject to the Property's Standard Terms and Conditions regarding your reservation/stay at the Property.
2. You also agree that the General Terms and Conditions listed on the website will constitute the binding agreement between you and the Property regarding each and every commercial agreement, including reservation, stay, payment, use of facilities, etc., of any nature.
3. The Property may, at its absolute discretion, cancel the reservation if it believes that the reservation information provided is false or incomplete.
4. The Guest voluntarily agrees to and permits representatives of the Property to compile a profile of the Guest from the public domain to know the Guest's data and provide suitable hospitality services during their stay at the Property.
5. The Property shall have the right to vary, modify, and/or otherwise change these terms and conditions at any time without prior notice.
6. You shall indemnify and hold harmless the Property with respect to any liability, loss, damage, cost, and expense of any nature arising from, and/or in connection with the acceptance of the reservation and your stay at the Property.
7. The Property shall not be liable for any losses, damages, costs, or expenses incurred by you as a result of any cancellation of the reservation by the Property.
8. The Property accepts no responsibility for any failure to comply with these conditions by the Property where such failure is due to circumstances beyond its reasonable control.
9. In the event that the establishment waives any of the rights it has under these conditions on one occasion, this does not automatically mean that it waives such rights on any other occasion.